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UCC LMS Help Center (v1.1)
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Support Hub v1.1

How can we help you today?

Search guides, FAQs, and documentation or reach out directly.

Direct Assistance avcanono@gmail.com

User Guides & Documentation

Step-by-step articles, manuals, and tutorials tailored to your role on the platform.

Students
Submitting Assignments

Learn how to upload files, verify submission receipts, and track deadlines.

Read Guide
Instructors
Grading Quizzes & Exams

Guide on entering scores, configuring grade sheets, and publishing GPAs.

Read Guide
Administrators
Managing User Accounts

Provisioning roles, handling course allocations, and system configurations.

Read Guide
General
Platform Navigation

Overview of the dashboard layout, semesters, sessions, and shortcuts.

Read Guide

Frequently Asked Questions

Quick answers to common issues regarding login troubles, password resets, and navigation.

You can reset your password instantly by clicking the "Forgot Password?" link on the sign-in page. Enter your registered email or ID number to receive a secure reset link.

We recommend using the latest version of Google Chrome, Mozilla Firefox, or Microsoft Edge. Ensure JavaScript and cookies are enabled in your browser settings.

Once logged in successfully, your dashboard automatically defaults to the active semester context, displaying all allocated courses and modules you are registered for.

Video Tutorials & Walkthroughs

Visual demonstrations showing how to use key features across the platform.

Student Portal Walkthrough

5-minute overview of course enrollment and submission workflows.

Faculty Grading Masterclass

Step-by-step guide on batch score sheets and semester GPA calculations.

System Status & Announcements

Real-time updates on scheduled maintenance, platform updates, and uptime.

Operational
All Systems Normal
No scheduled maintenance or outages reported.
Version 1.1 Release Notes September 2026

Deployed high-performance database aggregations, optimized grading entry sheets, and revamped responsive UI panels.

Direct Support & Contact

Submit technical support requests, bug reports, or inquiries directly to IT support.

Direct Support Email

You can reach our lead support technician directly at avcanono@gmail.com.